Refund policy

All sales are final. Because every item is made specifically for you at the time of order, we do not accept returns or exchanges for incorrect size, incorrect color, or change of mind.

Damaged or Defective Items
If your item arrives damaged, defective, or misprinted, email us at shop.hisherco@gmail.com within 30 days of delivery with a photo of the issue. Once approved, we'll send a free replacement or refund, no need to send the item back.

Lost or Undelivered Orders
If your order is confirmed lost in transit or never arrives, contact us at shop.hisherco@gmail.com and we'll arrange a replacement or refund.

Refunds
Approved refunds are issued to your original payment method within 10 business days.

Questions? Email us anytime at shop.hisherco@gmail.com.