Shipping policy

Processing time

 

All orders are processed within 2-5 business days after you receive your order confirmation email. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, processing may be delayed by a few days - we'll notify you by email if there's a significant delay.

 

Shipping rates and delivery estimates

 

Shipping charges for your order are calculated and displayed at checkout. Delivery times vary depending on the shipping method selected and your location, and are estimates only - they are not guaranteed and may be affected by carrier delays outside of our control.

 

Order tracking

 

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's progress.

 

International shipping

 

If we ship to your country, you may be subject to import duties and taxes, which are charged once the package reaches your country. HISHER. is not responsible for these charges. They are the responsibility of the customer and are collected by the shipping carrier or your local government.

 

Missing or lost packages

 

If your tracking shows your order was delivered but you haven't received it, please check with neighbors and your local carrier facility first. If you still can't locate it, contact us at shop.hisherco@gmail.com and we'll help sort it out.

 

Questions

 

If you have any questions about shipping, please reach out to us at shop.hisherco@gmail.com.